Job Description
Are you a dynamic leader with a passion for live gaming operations and team success? Take the next step in your career by joining our live studio in Bogotá, Colombia, as an OCR Shift Supervisor. Youll manage shift operations, mentor a high-performing team, and oversee live broadcast standards in one of Latin Americas fastest-growing gaming hubs.
What You'll Do
- Lead and schedule teams of operators and presenters to ensure smooth, 24/7 live broadcast operations.
- Monitor staff attendance, breaks, rotations, and shift handovers to maintain optimal staffing levels and performance.
- Foster positive relationships with internal and external stakeholders-team members, players, and clients.
- Enforce company standards, procedures, and game policies to ensure compliance and quality output.
- Conduct performance reviews, provide coaching and feedback, and support professional development of you...