Order Management Specialist

**Summary**:To provide customer service for direct sales to Mexican government since the reception and processing of sales orders and credit notes as well as analytical support to supply chain for reporting, compliance, and accuracy of data as well as having an active participation in processes improvement.
**About the Role**:Location: Hybrid.CDMX- Your responsibilities include, but are not limited to:- Monitor and maintain correct system transactions related to order management processes according to defined business cases.
- Provide guidance and assist assigned customers for returns, write-off's, rebates and credit/debit notes according to the established SOPs and guidelines.
- Perform system bookings for returns and issue credit notes in a timely manner taking into consideration month-end, quarter-end and year-end financial timelines.
- Define and decide on priorities for physical deliveries in collaboration With the Manufacturing Sites- Perform order confirmation...