Job Description

Job Description

Role Summary:

  • Responsible for proactively contacting customers to collect outstanding payments, ensuring timely cash inflow and reducing Days Sales Outstanding
  • Handles billing disputes, coordinates with internal teams to resolve issues, and monitors credit risk to maintain healthy customer relationships and minimize bad debt.
  • Work Experience

    Essential:

  • Strong knowledge of Collections
  • Working knowledge of SAP Finance module
  • Experience in shared services/customer facing environment
  • Understanding of standard operating procedures
  • Good understanding of the AR cycle
  • Knowledge of system, applications, operating tools, metrics and excel
  • Good communication skills, plus good verbal & written presentation skills
  • Flexibility to work within a high growth, rapidly changing environment
  • Ability to self-motivate and initiate...