Owner + Tenant Success Coordinator

The Owner + Tenant Success Coordinator is responsible for managing the end-to-end onboarding experience for new property management clients once a sale is completed. This role ensures owners, properties, and tenants are accurately set up in Rentvine and supporting systems, while providing consistent communication and guidance during the critical first weeks of the relationship.

The position serves as the primary operational owner of onboarding execution, with a strong emphasis on accuracy, follow-through, and relationship building.

Core Responsibilities

Owner Onboarding

• Manage the onboarding process immediately after a new client signs with the company
• Send, track, and collect all required onboarding documentation, including Property Management Agreements (PMAs)
• Set up owners and properties in Rentvine, ensuring accurate and complete data entry
• Coordinate bank account setup and verification for owners
• Serve as the pri...