Job Description
About GliaGlia is the leading AI customer service solution for banks and credit unions.Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture.With AI for AllTM, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations.Valued at over $1 billion and named a Deloitte Technology Fast 500TM company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS.We're also certified as a Great Place to Work, with 98% employee satisfaction.The RoleWe are looking for a People Systems Analyst to join our People Operations team.In this role, you will be the primary support lead for system troubleshooting and day‐to‐day administration of our core HRIS, HiBob, with a focus on supporting our North American team.Working in close partnership with our People Systems Specialist, you will assi...