Pmo manager

Grupo Vidanta

🌍 100% Remote Full-time

Job Description

About Grupo Vidanta Grupo Vidanta is one of the leading hospitality, entertainment, and tourism groups in Latin America, known for its innovation, scale, and commitment to world-class guest experiences. Joining Grupo Vidanta means becoming part of an organization that values leadership, collaboration, continuous improvement, and long-term career development , while working on high-impact projects that shape the future of customer experience and operations. The PMO Manager is responsible for leading and governing technology-driven projects across Contact Center, Revenue Operations, Accounting, and IT environments. The PMO Manager serves as a strategic bridge between business stakeholders, IT teams, vendors, and operational leaders , ensuring the successful execution of initiatives related to Contact Center platforms, automation, CRM, telephony, AI, workforce management, quality management, reporting, and customer experience technologies. Lead and manage end-to-end technology projects ac...