Portuguese Customer Support Specialist

Nordicrecruiters

🌍 100% Remote Full-time

Job Description

Are you passionate about helping customers and delivering exceptional service? We are looking for a Portuguese-speaking Customer Support Specialist to join our growing team in São Paulo.

This is an exciting opportunity to work in a dynamic international environment where your communication skills, problem-solving abilities, and customer-first mindset will make a real impact.

What You'll Do

  • Provide professional support to customers via phone, email, and chat
  • Assist customers with account-related questions, product inquiries, and troubleshooting
  • Resolve issues efficiently while ensuring a positive customer experience
  • Maintain accurate records of customer interactions
  • Collaborate with internal teams to deliver timely solutions
  • Meet quality and performance standards while maintaining customer satisfaction

What We're Looking For

  • C2 or fluent Portuguese speaker
  • Strong communication and i...