Premium Corporate Travel Agent NA
Encore Travel
Job Description
The Role You are the front line of the traveler experience for some of North America's most discerning corporate clients. You manage the full travel lifecycle air, hotel, rail, and car while holding the twin accountabilities that never come apart in this industry: an exceptional traveler experience and strict alignment with client policy. This is not a transactional role. You are a trusted advisor who builds relationships, protects sensitive information, and brings intelligence to every interaction. The work compounds. So does the trust. What you'll do Manage reservations with precision and ownership. You handle new and existing domestic and cross-border travel reservations across North America using GDS and OBT platforms. You modify itineraries accurately and efficiently, from name corrections to routing changes. You interpret and communicate fare conditions, flight credits, and restrictions clearly, the first time. Own policy compliance and protect client trust. Every booking align...