Procurement Specialist

IBPO Costa Rica

🌍 100% Remote Full-time

Job Description

Job Description

: *Spanish, Portuguese and English are required for this role*The PTP SME is responsible for providing deep expertise in the Procure‑to‑Pay process, ensuring process excellence, resolving complex issues, and driving continuous improvement. The role supports operations teams, leads transitions, and acts as the primary point of contact for escalations, audits, and stakeholder management.Responsibilities:1. Process Expertise & GovernanceServe as the PTP process expert for invoice processing, vendor management, and payments.Maintain strong knowledge of policies, controls, and PTP compliance requirements.Work with global teams to standardize processes across regions/business units.2. Process Improvement & AutomationIdentify improvement opportunities and lead Kaizen/Lean/Automation initiatives.Collaborate with IT/Tech teams to deploy enhancements in SAP/Oracle/Workday.Drive standard operating procedure (SOP) and desktop procedure (DTP) updates.3. Transitio...