Product Quality Complaint Specialist

ConvaTec Inc. in Reynosa, Tamaulipas seeks an individual to monitor and report product defect complaints.
The role involves aligning with Medical Safety and R&D on adverse events while ensuring compliance with regulatory requirements.
Responsibilities include maintaining product defect investigation procedures, providing technical expertise on complaint processing systems, and evaluating corrective actions for effectiveness.
A high school diploma and experience in complaint handling and customer service are required.
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