Job Description
What you ’ll doPartner with the firm’s investment professionals as they build and refine their team infrastructure and processes using firm tools Collaborate with senior management, investment professionals, and technical product managers to establish a product roadmap Educate investment professionals on firm platform capabilities through training sessions, documentation, and one-on-one support, ensuring seamless integration into their research processes Gather and analyze feedback from users to identify pain points, measure satisfaction, and inform the platform roadmap Develop metrics to track adoption, usage, and impact, leveraging data-driven insights to drive continuous improvement Act as a champion for firm platforms, fostering a culture of creativity and process innovation across the firm’s investment teams Communicate users’ needs with internal and external partners, including senior leadership Summarize complex issues ...