Program Assistant II, Faculty of Education and Social Work (SSWHS)

DUTIES

1. Provides administrative support by organizing and coordinating workflow and determining priorities in order to meet the needs and requirements of assigned area; resolves day-to-day problems, handles sensitive material.


2. Designs, implements, and monitors common/consistent systems and processes for increased efficiencies. 


3. Provides administrative and logistical support to program faculty in complying with the requirements of external regulating bodies


4. Administers filing systems (paper and/or electronic) for student and other records, while maintaining confidentiality and adhering to the TRU data retention policy.


5. Receives and directs student enquiries regarding program and degree requirements. 


6. Creates, maintains and verifies student files and course records for internal and external use. Pulls reports from existing TRU databases/systems and organizes data ...