Remote Bilingual Legal Intake Specialist (English/Spanish)

Join Our Team as a Legal Intake Specialist at Bush & Bush Law Group!

Bush & Bush Law Group is a leading personal injury law firm dedicated to fighting for the rights of our clients. We are seeking a dedicated and compassionate Legal Intake Specialist (English/Spanish - Bilingual) to be the first point of contact for potential clients. This role plays a critical part in providing excellent customer service and ensuring that potential cases are effectively evaluated and processed.

Key Responsibilities:

• Inbound Call Management:
  • Professionally handle incoming calls from clients involved in auto accidents
  • Gather essential information regarding the accident and potential legal representation needs
  • Demonstrate empathy and understanding while maintaining a high level of professionalism
• Client Interaction:
  • Communicate effectively with clients to explain legal processes and procedures
  • ...