Remote Guest Experience Specialist — Bilingual EN/ES

Gold Media Tech LLC is seeking a Guest Experience Representative to ensure seamless guest interactions for vacation rentals. This full-time remote position is based in Bogotá. The ideal candidate must be bilingual in English and Spanish and have over 2 years of experience in customer service or hospitality.

Duties include handling inquiries, guiding guests through processes, and collaborating with onsite teams. A strong focus on guest satisfaction and problem-solving skills are essential.