Renewals Management Specialist
Workday, Inc.
Job Description
About the Role
Workday is seeking a versatile Renewals Manager to support the end-to-end renewal cycle for a high-volume segment of the specialized products customer base. This role is a strategic customer facing execution position, coordinating with internal teams across multiple specialized product lines.
The role requires an analytical, organized individual who excels at managing a high-velocity workflow in a fast-paced environment.
Key Responsibilities
Renewal Execution
Execute the end-to-end renewal process for a designated high-volume portfolio of specialized product accounts globally, ensuring on-time closure and minimizing financial attrition (reducing churn).
Quoting
Prepare self-service eligible renewal quotes and order forms and coordinate with Deal Operations as needed in the quoting and order form process.
Negotiations
Conduct negotiations on standard renewal fac...