Representante Bilingue - Excelentes Beneficios
Cs Enterprises At Connectnet
Job Description
**Vacante para la empresa CS Enterprises at ConnectNet en Guadalajara, Jalisco**:**Customer Service Agent - On Site - Oportunidad de Crecimiento**:**Ubicación**: Guadalajara, Jalisco**:**Job Summary**:Be part of our team as a Customer Support Specialist, ensuring excellent service to our English and Spanish-speaking clients from our offices in Guadalajara.
**Key Responsibilities**:- Respond to customer inquiries and provide solutions in English and Spanish.
- Document and record all interactions accurately in internal systems.
- Offer clear explanations of products and services to ensure customer satisfaction.
- Solve basic technical issues and collaborate with other teams for complex cases.
- Meet company quality standards in every interaction.
**Requirements**:- Fluent in conversational/advanced English and Spanish.
- Availability to attend training:- Morning shift (8:00 AM to 2:40 PM).
- Evening shift (3:00 PM to 9:40 PM).
- Flexibility to work...