Job Description
Important:This is an on-site position. Only candidates residing in Tijuana, Rosarito, or Tecate will be considered. We do not cover relocation expenses.A minimum B2 level of English is required for this position.WhatsApp will be the only method for follow-up on this application.FNOL Insurance Rep | Mon–Fri - Confie TijuanaResponsibilities:Receive and process First Notice of Loss (FNOL) claimsVerify policy information accuratelyCollect and document claim details in the client’s claims management systemInitiate the claims process and provide confirmation to customersHandle inbound calls to answer inquiries and give status updates on open claimsRequirements:English proficiency at B2 level or higherA professionally structured CV in EnglishProficient computer skills (Microsoft Word, Excel, and Outlook)Strong interpersonal and verbal communication skills with a focus on qualityAbility to multitask, stay organized, and prioritize workloadAt least 1+ year of call center experienceCustomer serv...