Job Description
Responsibilities
- In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
在经理缺席的情况下主持交接班说明会，确保员工了解酒店的活动和运营要求 - Sell the InterContinental Hotels Group products and services using up‑selling and suggestive selling techniques
运用销售技巧和房间销售升级推广洲际酒店集团的产品和服务 - Promote the Hotel’s (and ICHG generally) products and services
推銷酒店（以及整个洲际酒店集团）的产品和服务 - Maintain a high level of product and service knowledge about all ICHG Hotels in your region
充分了解所在地区的洲际酒店集团成员的产品和服务 - Develop and maintain a regular pattern of sales calls
发展和保持定期进行销售拜访的模式 - Prepare and execute action plans which increase reservation sales and associated business
准备和执行增加预订销售和相关业务的工作计划 - Record and process reservations made by phone/fax/email
记录和处理通过电话，传真，电子邮件进行的预订 - Accept wait list reservations
接受等待名单预订 - Process amendments to reservations such as extensions, early departure...