Senior Analyst, Fraud Quality Assurance
Scotiabank
Job Description
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Title: Senior Analyst, Fraud Quality Assurance
Requisition ID:
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Purpose
Contributes to the overall success of the Department ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
Accountabilities
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Contributes to achieving optimal fraud outcomes by ensuring all policies, procedures, authority limits are followed and that Advisors are providing a positive customer experience.
- Supports Manager, Fraud Quality Assurance in ensuring ...