Senior Customer Care Specialist - Global Healthcare

Boston Scientific is seeking a Senior Customer Care Representative in Mexico City. The role involves providing exceptional customer support, managing complex inquiries, and coordinating with various internal teams to enhance service delivery. Ideal candidates will have 3–5 years' experience in customer service, a relevant Bachelor's degree, and proficiency in CRM systems like Salesforce and SAP. Strong problem-solving, communication, and interpersonal skills are essential for this role, which aims to improve patients' lives through quality service.
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