Senior Customer Care Specialist - OTC & CRM Expert

A leading healthcare solutions provider in Mexico is seeking a Senior Customer Care Representative to enhance customer service excellence. This role requires at least 3–5 years in customer-facing roles, preferably in healthcare. Ideal candidates will demonstrate strong communication, problem-solving skills, and proficiency in CRM systems like Salesforce. The position entails managing complex inquiries and collaborating cross-departmentally to deliver optimal service to clients. Join us and impact lives positively with your dedicated service.
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