Senior IT Specialist

VLEX COLOMBIA INTERNATIONAL SERVICES

🌍 100% Remote Full-time

Job Description

We’re looking for a Senior IT Specialist with a passion for technology, an eye for detail, and extensive experience in IT support and asset management. In this role, you’ll be a crucial contributor to our IT operations, managing the entire lifecycle of support tickets, refining processes for efficiency, and leading technical best practices.

Location

Bogotá, Colombia. All hub-based employees are expected to be in the office for a minimum of twice per week on one of our Anchor Days.

Team Overview

The IT team’s mission is foundational to how we get work done at Clio. We focus on facilitating the best possible experience for our talent, providing the right tools at the right time to further Clio’s mission. We move beyond traditional firefighting to proactively automate and save employees time.

A Day in the Life

  • Provide world‑class IT support to Clio employees globally, managing inbound tickets from submission to resolu...