Senior Process Associate
IBPO USA
Job Description
Job Description
:This role is responsible for complete contract life cycle process. Facilitate the contracting and amendment processes for and with our partners from request to execution. You will need to communicate clearly, effectively, and courteously and provide accurate and timely information. You will need to have a good understanding of contract terms and conditions and apply them effectively.Key ResponsibilitiesProcess the Federal/State/Local/Education contract life cycles managementFollow the escalation process and guidelines and ensure proper handover and communication of the issue status and resolutionPartner with Sales leadership and various functional teams across T‐Mobile to drive:Accurate and effective agreement draftingApproval gatheringData integrity and SOX controls compliance Responsible for following up with internal customers to ensure their satisfaction and closure of issuesMonitor the progress of the CLMs through the dashboards and maintain re...