Senior Product Owner
Commonwealth Bank of Australia
Job Description
About the product
Commsee 2.0 is web platform that empowers our frontline teams to deliver service excellence for all customers. Tailored to the needs of customer service teams, Commsee 2.0 reduces staff cognitive load and increases productivity, allowing us to better serve customers.
About the Role
As a Senior Product Manager, you will own and drive the product vision and strategy for CommSee 2.0 working collaboratively with engineering, design, users and senior stakeholders, you’ll help deliver solutions that align with Retail Technology’s goals and enhance the experience of our frontline teams.
You’ll champion a product management culture, foster innovation, and contribute to customer and business outcomes at CBA.
What You’ll Do
Define & Lead: Develop and communicate the product vision, rooted in deep insights about customer needs and business objectives
Collaborate: Partner with Engin...