Service Administrator at Epiroc

Confidential

🌍 100% Remote Full-Time

Job Description

The key responsibilities of this role consists of but not limited to the below:


  • Administrator for SAP System – Customer invoice loading, Confirmation and invoice creation

  • Administrator for MIM (B2C) and Docmine – Internal And External customer account set up, acess creation and handling all customer issues related to Docmine.

  • Administrator for all service quote generation (within and outside West Africa) using BPCS Software and ensuring these quotes have reached the respective customer on time.

  • Ensuring Supervisory Contract, Field Service Support and Component rebuild jobs are opened and followed up until closed and invoiced – Service-to-close internal processes.

  • Processing of Purchase Orders in E-Purchase for department’s registered Service Providers

  • Coordinating with Logistics/stores to ensure internal spares required for jobs are delivered and received on time to reduce breakdowns and also to meet repa...