Services Account Manager Support (Bogotá)

Job Title

Services Account Manager Support

Job Description

Services Account Manager Support is responsible for maintaining strong client relationships, ensuring high satisfaction and retention through personalized service.

Responsibilities

• Develop and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention through regular communication and personalized service.
• Assist in the execution of strategic and tactical sales plans designed to exceed financial targets, with a focus on Multivendor Agreements, Warranty Conversions, and Contract Renewals.
• Work meticulously under direct supervision and established processes, ensuring adherence to operational policies to maintain consistency and high standards of work output.
• Provide comprehensive transactional and administrative support related to in-scope processes, ensuring tasks are completed efficiently, accurat...