Services & Solutions Delivery Specialist (all genders)

Philips

🌍 100% Remote Full-time

Job Description

**Minimum required Education:**
High School Diploma, Vocational Education.
**Minimum required Experience:**
Minimum 2 years of experience in Quotation Management, Service Processes, Customer Service, Supply Chain or equivalent.
**Minimum required Certification:**
N/A
**Job title:**
One sentence description of role
**Your role:**
As a **Services & Solutions Delivery Specialist** within the Parts process you are responsible for making sure that spare parts are available and delivered for our customers and Service Engineers from DX. As a Services Specialist you will ensure quality and functionality of Philips equipment to care of our customer’s needs. Manage service requests and ensure a high level of customer satisfaction on a daily basis.
**Your role:**
+ Receiving POs from customer and Service Engineers for spare parts
+ Processing POs in the system which ends with an automatic request to the transportation department
+ Managing invoice disputes o...