Job Description
Title: Specialist - AFR
Location: GSC BOG
Ensure the management and monitoring of shipments, establish good communication with the customer analyzing the situation.
Key Responsibilities:
- Analyze, process instruction/requirements and manage the import/ export OFR/AFR operations for different customers.
- Frequent contact with stakeholders to be aware of shipment status and Keep customers timely informed about import processes of their shipments through emails, Calls and Status Reports.
- Proactive monitoring of shipment status in internal Tools (CW1, DHLi, FSI3) but also on Carrier’s websites.
- Give support on track & trace activities and performance reporting for Shipment Management Service Line.
- Add value to our customers through continuous improvement initiatives.
- Cross-training within the team
Skills / Requirements:
- Students/professionals in industrial engineering, internat...