Specialist, Information and Control Center

We’re looking for motivated, engaged people to help make everyone’s journeys better.

• Reporting into the Process Owner Assembly

• In a secondary line of responsibility the Specialist, ICC has a dotted reporting line to Unit Finance

• Administer and communicate accurate and timely customer flight and passenger data and enabling the unit to plan, produce, deliver and invoice according to customer requirements and agreements.

1. Acts as communication point within unit for internal and external communication with local customers

2. Receives / inputs passenger and flight data into customer's self-billing system (i.e. Air vision) as well as gg's ERP system accordingly

3. Facilitates the printing, sorting and distribution of labels / galley tags / diagrams / production documents and delivery notes

4. Provides short-term customer forecasting data where applicable (linked to reservation system)

5. Documents all unscheduled exceptional services...