Job Description
Title:
Specialist, IT Asset Administration
We are seeking a detail-oriented Software Asset Management (SAM) Administrator to join our global SW Asset Management team. This role is responsible for supporting the full software lifecycle within the organization, ensuring efficient administration, procurement, tracking, and compliance of software assets.
This position involves working closely with IT teams, vendors, and internal stakeholders to manage software requests, incidents, procurement activities, and financial tracking processes.
Key Responsibilities
General
+ Independently manage a high volume of Software Asset Management (SAM) tickets within ServiceNow queues.
+ Take ownership of tickets, ensuring timely resolution or reassignment to the appropriate teams.
+ Maintain accurate records by entering contract management data into the ServiceNow platform.
+ Collaborate with cross-functional IT teams to sup...
Specialist, IT Asset Administration
We are seeking a detail-oriented Software Asset Management (SAM) Administrator to join our global SW Asset Management team. This role is responsible for supporting the full software lifecycle within the organization, ensuring efficient administration, procurement, tracking, and compliance of software assets.
This position involves working closely with IT teams, vendors, and internal stakeholders to manage software requests, incidents, procurement activities, and financial tracking processes.
Key Responsibilities
General
+ Independently manage a high volume of Software Asset Management (SAM) tickets within ServiceNow queues.
+ Take ownership of tickets, ensuring timely resolution or reassignment to the appropriate teams.
+ Maintain accurate records by entering contract management data into the ServiceNow platform.
+ Collaborate with cross-functional IT teams to sup...