Sr TAM Manager, NA Books
Amazon Support Services Costa Rica SRL
Job Description
Do you want to be part of Amazon’s founding business and work with the world’s most influential publishers? Come join the team that started it all!
The North America Books team is looking for a Sr TAM Manager for the Technical Account Management (TAM) team with a strong focus on delivering results and developing staff to take on higher levels of responsibility. The manager will oversee TAMs who on-board and support publishers, troubleshoot and resolve their technical questions, and educate them on how to adhere to best practices in producing high-quality content. The ideal candidate for this role should possess strong publisher support, data analysis, and decision-making skills. They should be able to deliver services against defined processes and actively contribute to continuous improvement initiatives.
Key job responsibilities
Key job responsibilities:
The position will be responsible for the following:
* Direct hiring and developme...
The North America Books team is looking for a Sr TAM Manager for the Technical Account Management (TAM) team with a strong focus on delivering results and developing staff to take on higher levels of responsibility. The manager will oversee TAMs who on-board and support publishers, troubleshoot and resolve their technical questions, and educate them on how to adhere to best practices in producing high-quality content. The ideal candidate for this role should possess strong publisher support, data analysis, and decision-making skills. They should be able to deliver services against defined processes and actively contribute to continuous improvement initiatives.
Key job responsibilities
Key job responsibilities:
The position will be responsible for the following:
* Direct hiring and developme...