Supervisor Patient Access Emergency Department Full Time
Trinity Health
Job Description
**Employment Type:**
Full time
**Shift:**
**Description:**
Summary:
Maintains & demonstrates knowledge to successfully supervise each functional area of the hospital including, but not limited to all outpatient registration points, emergency room registration, admissions, bed assignment & financial counseling. Regularly monitors the patient tracking system, registration reports & financial clearance activities to ensure patients are registered within key performance standards. Monitors all financial clearance activity ensuring all accounts are verified at time of service & meet medical necessity requirements.
Coordinates investigation & appropriate resolution of problems from patient/family or staff complaints. Resolves patient questions regarding payment requirements/charges referred by the registrars. Provides operational guidance & support to assigned team, disseminates policy/procedure updates, supports coverage of other departmental d...
Full time
**Shift:**
**Description:**
Summary:
Maintains & demonstrates knowledge to successfully supervise each functional area of the hospital including, but not limited to all outpatient registration points, emergency room registration, admissions, bed assignment & financial counseling. Regularly monitors the patient tracking system, registration reports & financial clearance activities to ensure patients are registered within key performance standards. Monitors all financial clearance activity ensuring all accounts are verified at time of service & meet medical necessity requirements.
Coordinates investigation & appropriate resolution of problems from patient/family or staff complaints. Resolves patient questions regarding payment requirements/charges referred by the registrars. Provides operational guidance & support to assigned team, disseminates policy/procedure updates, supports coverage of other departmental d...