Support Specialist - (BDR / Marketing)

Are you passionate about working with systems and processes to help drive business growth? Do you enjoy solving problems, improving workflows, and supporting high-performing teams?
We’re looking for a Support Specialist to join our team. In this role, you’ll help ensure our systems and processes run smoothly, enabling our Business Development Representatives (BDRs) to efficiently engage with leads and deliver results.
You’ll play a key role in maintaining and improving the tools and workflows that support lead delivery, working across platforms like Salesforce and Outreach while contributing to process improvements and automation initiatives.
About the Role
As a Support Specialist on our Lead Enablement team, you will:

Support Operational Processes & Systems

• Support Salesforce and related tools used by BDRs
• Assist with lead routing and workflows to ensure leads are delivered accurately
• Monitor system performance and identify issues im...