Job Description

Talent Development Lead, Automotive Retail (Recruiting, Onboarding & CX/Sales Training)


If you believe great customer experiences start with great teams, this role lets you build both: hire talent, onboard well, and train sales teams that consistently deliver.


Mission/purpose of the role


Hire well, onboard every new teammate with consistency, and level-up sales and CX training so guests experience a reliable Downtown AutoGroup standard at every store.


What you’ll do


Recruiting



  • Own full-cycle recruiting for priority roles.

  • Build proactive pipelines: source, network, and run outreach so we have qualified candidates ready before roles open.

  • Safeguard compliance & professionalism across recruiting, onboarding, and training practices (Ontario-based).


Onboarding



  • Run in-person onboarding ...