Job Description
Position: Team Leader Surveillance Operator
Location: Bogota, Colombia
Employment type: Full-time
DUTIES AND RESPONSIBILITIES
- Review and verify incidents reported by the studio, ensuring quick resolution.
- Prepare reports for possible disciplinary actions or staff performance reviews.
- Operate security systems to maintain effective surveillance.
- Test and evaluate online gaming surveillance software regularly to identify any issues.
- Work closely with the QA team and developers to ensure everything functions properly.
- Create and update detailed reports and logs, documenting all activities, incidents, and testing outcomes for transparency and accurate record-keeping.
- Monitor both physical premises and online platforms for any suspicious activities. Report any violations to management immediately. Ensure video monitoring systems and security devices are working smoothly.
- Regularly assess t...