Technical Engineer - Contact Center
Johnson Controls
Job Description
Job details**Employment Type**:Full-Time**Location**:Insurgentes, Distrito Federal, Mexico**Job Category**:Information Systems**Job Number**:WD**********Job Description**:Contact Center Engineer (Mexico - 170)What You will doAre you looking for a role where you can make a different in the business & world?
This role will deliver new technologies enabling our Contact Centers to saves lives!
Which technologies?
We support Nice CXone suite of omnichannel ACD and IVR and complementing it with Workforce Engagement, Feedback Management, Performance Management, Interaction Analytics and Artificial Intelligence.You will work with a team of call center engineering peers to deliver rock solid technical operations for our Global Contact Centers.You're experienced but you haven't delivered all of these products before?
Don't worry!
Bring what Your ACD/IVR experience and learn the rest with us!
How you will do itWork on a team engaging in technical exploration and deliver...