Job Description
Bogota, Colombia - Services - Support - Entry Level-Full Time - Hybrid
Why join Coupa?
Pioneering Technology : At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
Collaborative Culture : We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
Global Impact : Join a company where your work has a general, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
What You'll Do
- Managing incoming calls and customer service inquiries.
- Roughly 60% of the calls will be suppliers. Perform basic troubleshooting, triage those calls, and educate suppliers through the supplier chat channel.
- The remaining 40% ar...