Travel Experience Support Coordinator

Dreamtripshn

🌍 100% Remote Full-time

Job Description

We are looking for a detail-oriented and client-focused Travel Experience Support Coordinator to join our team. In this role, you will play a key part in ensuring travelers feel confident, prepared, and excited before their trips by providing guidance, support, and clear communication throughout the pre-travel process.

Key Responsibilities

  • Communicate with clients via phone, email, and messaging platforms in a professional and timely manner
  • Review itineraries with clients and assist in confirming travel arrangements
  • Provide essential information about destinations, travel requirements, and trip preparation
  • Conduct pre-departure follow-ups to ensure clients are fully prepared
  • Address client questions, concerns, and special requests with a solutions-oriented approach
  • Maintain accurate records of client interactions and updates

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