Unit Clerk II (Emergency Department)

Overview

As part of the multi-disciplinary team the Unit Clerk is responsible for the facilitation of patient flow through the Emergency Department and acts as a liaison to staff, patients, their families and the public; the incumbent is professional, courteous and displays the values of the organization during all interactions while working collaboratively with the clinic and interdisciplinary staff.

Education 

- Minimum Grade 12 or equivalent educational preparation.

- Training related to office administration/office coordination.

- Knowledge of medical terminology required.

Qualifications

- Demonstrated ability to work independently and as part of an interdisciplinary team in an extremely diverse, fast paced environment.

- Proven innovation in problem solving skills and critical thinking.

- Demonstrated interpersonal and conflict resolution skills.

- Professional telephone etiqu...