VP of Operations & Growth

Confidential

🌍 100% Remote Full time

Job Description

This is the most critical senior hire at our client right now. The VP of Operations & Growth owns the engine of the business: growing Gross Payment Volume (GPV) profitably while keeping merchants delighted and risk under control.

You will lead both the commercial organization — Vertical Leads and Growth Associates — and the operational core of the payments business, including merchant performance, fraud & risk, FinOps, and execution excellence. This is not a management role; it's a builder role.

What You'll Own

Growth & Revenue

•       Drive GPV growth through new sales, expansion, and cross-sell across verticals

•       Own Net Revenue Retention, pipeline coverage, and conversion rates (MQL → SQL → Closed Won)

•       Lead and develop a team of Vertical Leads and Growth Associates

 

Merch...