Zendesk Expert Implementer (BOG)
Hire Horatio CX
Job Description
Position Summary: We are seeking a Zendesk Implementor to lead the end-to-end design, configuration, and deployment of Zendesk environments for our clients.
This role goes beyond administrative support — it requires a technically skilled professional who can architect scalable solutions, develop custom integrations, and leverage data to drive operational excellence across CX systems.
Architect scalable workflows across multi-brand, multi-language, and multi-channel environments (Support, Talk, Chat, Guide, Explore, Sell).
Develop and manage business rules, triggers, automations,...